[Windows] Microsoft claims Windows 11 is innocent of killing SSDs – but the mystery continues

[么 ANGRRY]

Microsoft has concluded its investigation into reports claiming that a recent Windows 11 update caused SSD failures and insists the August security update is not responsible. According to the company, extensive internal analysis, partner collaboration, and Windows telemetry data show no link between the Windows 11 24H2 update and the reported drive issues. SSD controller manufacturer Phison also denied any connection after thousands of hours of testing, stating it could not reproduce the problem. Despite these assurances, reports from users experiencing drive failures continue to circulate online, leaving some uncertainty around whether the incidents are coincidental hardware failures or rare edge cases indirectly triggered by heavy file operations after the update.

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Microsoft’s explanation is technically sound and backed by telemetry and vendor testing, but the ongoing user reports make the situation difficult to dismiss entirely. While coincidence and natural drive failures are plausible, the volume and persistence of complaints understandably fuel skepticism. Until the issue is fully clarified, cautious users—especially those with nearly full drives—may prefer to avoid intensive file operations and ensure backups are in place, highlighting a gap between official conclusions and user confidence.

Source : Microsoft claims Windows 11 is innocent of killing SSDs – but the mystery continues | TechRadar